Recommendations
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Make sure to always use the latest pattern available to detect the old and new variants.
Refer to the KB article: Recommendations on how to best protect your network using Trend Micro products.
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Make sure to implement our Best practice configuration for Trend Micro products.
Refer to the KB article: Best Practice Configuration and Prevention using Trend Micro products.
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Make sure to implement Spam Best Practice Configuration and Prevention.
Refer to the following KB articles:
You may also check the KB article: Submitting suspicious or undetected viruses for file analysis to Technical Support.
For support assistance, please contact Trend Micro Technical Support.