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SOLUTION MAP - What should customers do?

Major ProductsVersionsVirus PatternBehavior MonitoringWeb ReputationDCT PatternAnti-Spam PatternNetwork Pattern
OfficeScan10.6 and aboveUpdate Pattern via web consoleUpdate Pattern via web consoleEnable Web Reputation Service*Update Pattern via web consoleNot ApplicableUpdate Pattern via web console
Worry Free Business SuiteStandardNot Applicable
Advanced/MSAUpdate Pattern via web console
Hosted
Deep Security8.0 and aboveNot ApplicableNot ApplicableUpdate Pattern via web console
ScanMailSMEX 10.0 and laterNot ApplicableUpdate Pattern via web consoleNot Applicable
SMD 5.0 and later
InterScan MessagingIMSVA 8.0 and above
InterScan WebIWSVA 6.0 and later
Deep DiscoveryDDI 3.0 and laterNot ApplicableUpdate Pattern via web console
DDAN
DDEI
 
Refer to the Product Administrator’s Guide on how to enable the Email Reputation or Web Reputation Services features.
 

Recommendations

Threat Reports

You may also refer to Submitting suspicious or undetected virus for file analysis to Technical Support using Threat Query Assessment KB article.